Process Improvement & AI Workflow Automation · Philippines

Your Manual Ops:
Mapped, Streamlined & Automated.

Every manual step your team takes is a gap. I map those gaps, then build the automation that closes them.

Let's Work Together View My Projects →
Workflow Audit ● Scanning
01
Map

Spot every manual gap

Process Rebuilt ● Pending
doc drafted by hand → auto-created
invoice chasing → auto-sent
intake re-typed → auto-filled
02
Streamline

Waste stripped. Process rebuilt lean.

Live Automation ● Active
03
Automated

Built for you. Runs for you.

About Me

Ops-first. AI-powered.

Raphael Cuadra

Raphael Cuadra

Process Improvement & Workflow Automation Specialist

Hire Me

I'm Raphael Cuadra — a Process Improvement and Workflow Automation Specialist rooted in continuous improvement methodology. My approach: map the process first, strip the waste, then automate the leaner version. I don't build automations blindly — I diagnose where your operation is bleeding time and money before a single workflow is built.

That mindset came from years as a reporting & data analyst at Maersk — one of the world's largest logistics operations — where I received complex requirements, built the reports, then continuously improved delivery cycles. Every project in this portfolio follows that same loop: understand the process, find the friction, automate the fix.

♻️

Continuous Improvement Mindset

I map before I build. Every workflow gets stripped of unnecessary steps and waste before automation touches it — the same continuous improvement methodology I applied at Maersk.

📊

Analyst-to-Automation

I spent years as a reporting & data analyst at Maersk reading complex, manual workflows and finding faster paths. That same lens drives how I design every automation — structured, systematic, and built to hold under real ops conditions.

🔧

Ops-Focused Builds

Every system I build targets specific manual bottlenecks — the copy-pastes, the email chains, the spreadsheet updates your team does by hand. Less hand movement. More output. Measurable results.

My Work

Process Improvement Projects

Live
4 automations running right now — not demos
AI Chat Booking Assistant

Handles appointment bookings 24/7 via AI — books, reschedules, and confirms automatically. Every lead gets a response, nothing falls through.

n8nClaude AIGHL
Running
Portfolio Lead Nurture

Every contact form submission on this site triggers an automated nurture sequence. Leads are captured, tagged, and followed up — zero manual effort.

n8nCRMAutomation
Running
Gmail Reply Trigger

Monitors incoming emails and fires automated replies the moment a message arrives. No manual review, no delays — just instant, consistent responses.

n8nGmailAutomation
Running
AI Voice Receptionist

An AI-powered voice agent that handles inbound calls, answers FAQs, and routes callers — available 24/7 without a human receptionist on the line.

VapiOpenAIn8n
Running
AI Voice Booking Receptionist
Live
n8nVAPIAIHome Services

AI Voice Booking Receptionist

ProblemLeads calling after hours got no response, losing potential bookings.
ResultAI voice agent answers calls 24/7 and books appointments automatically.
AI Chat Booking Assistant
Live
n8nClaude AIGHLHome Services

AI Chat Booking Assistant

ProblemAppointment bookings required constant manual back-and-forth with every lead.
ResultAI books, reschedules, and confirms appointments 24/7 — zero manual input.
Portfolio Lead Nurture
Live
n8nCRMAutomationReal Estate

Portfolio Lead Nurture

ProblemLeads from the portfolio were collected but never followed up automatically.
ResultEvery submission triggers a nurture sequence — no lead goes cold.
Gmail Reply Trigger
Live
n8nGmailAutomationOperations

Gmail Reply Trigger

ProblemIncoming emails required manual review and replies every single time.
ResultWorkflow detects incoming emails and fires automated replies instantly.
HR Onboarding Workflow
ZapierHROnboardingOperations

HR Onboarding Workflow

ProblemNew hire setup required multiple manual steps across different tools.
ResultFull onboarding sequence fires automatically from day one.
Automated Lead Enrichment
ZapierCRMLeadsReal Estate

Automated Lead Enrichment

ProblemSales team contacted leads with no data or context beforehand.
ResultEvery lead arrives enriched and pre-routed — ready for outreach.
Auto-Sort Gmail Attachments to Drive
Make.comGmailGoogle DriveLogistics

Auto-Sort Gmail Attachments to Drive

ProblemTeam manually downloaded and sorted email attachments into folders.
ResultEvery attachment files itself into the correct Drive folder instantly.
Asana CRM Automation
AsanaCRMOperations

Asana CRM Automation

ProblemNew leads were manually entered and assigned in Asana, causing delays.
ResultLeads auto-create and assign tasks — team stays aligned without copy-paste.
Auto-Attach Reports on Task Completion
ReportingTask ManagementLogistics

Auto-Attach Reports on Task Completion

ProblemReports had to be manually exported and attached every time a task closed.
ResultReports attach automatically on task close — zero manual exports.
Order to Invoice Automation
n8nBillingLogistics

Order to Invoice Automation

ProblemEvery order required a manual billing step before payment could proceed.
ResultInvoices generate and send automatically the moment an order comes in.
Other Work

Other Projects

Facebook AI Agent
n8nAI AgentFacebook

Facebook AI Agent

ProblemRoutine Facebook interactions required someone constantly monitoring the page.
ResultAI handles all routine engagement 24/7 — zero manual input needed.
AI Facebook Post Workflow
n8nAIFacebook

AI Facebook Post Workflow

ProblemKeeping Facebook active required manual posting every single day.
ResultPage stays consistently active — no daily effort needed.
AI Content Generator
n8nAIContent

AI Content Generator

ProblemWriting recurring structured content from scratch wasted hours weekly.
ResultAI generates ready-to-use content on demand in seconds.
Social Media Content Repurposing
AISocial MediaContent

Social Media Content Repurposing

ProblemOne piece of content had to be manually reformatted for every platform.
ResultAI handles all reformatting across platforms instantly.
How It Works

A Simple 5-Step Process

Step
Phase 1
Phase 2
Phase 3
Phase 4
Phase 5
01
Discovery Call
Map your workflow & goals before anything is built.
Discovery
02
Blueprint Design
Full solution mapped and agreed before build begins.
Blueprint
03
Build & Stress-Test
Built, tested, and broken before you ever see it.
Build & Test
04
Deploy & Hand Over
Live system delivered with full walkthrough & docs.
Deploy
05
Check In & Refine
Post-launch support as your business evolves.
Support
Work With Me

Book a Discovery Call

Open · Freelance · Projects · Interviews

Location
Philippines · Remote (UTC+8)
Connect with me
Upwork Top Rated
Raphael Cuadra
AI Automation Specialist · GHL · n8n
Hire Me on Upwork
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